Training for Non-Chinese
 
Get It Across and Get It Right
ENHANCING BUSINESS COMMUNICATIONS
IN A CROSS-CULTURAL ENVIRONMENT


  We live in an age of globalization and information technology. In order to increasingly interact with people from diverse cultures and backgrounds for the success of our international business, we must be effective cross-cultural communicators, i.e. we must have the ability to communicate across cultural barriers.

Overcoming cultural and linguistic obstacles and deciphering set patterns of thought will prompt 1) employees of different cultures to form a strong team; 2) partners with different cultural backgrounds to build company unity; and 3) a business and its external environment, including the general public, government agencies, competitors, suppliers, distributors, and most importantly, clientele.

 


Objectives

The program is carefully designed to enhance your understanding of cross-cultural business communications; help you identify culturally specific assumptions of your own and personal business communication style; and clarify the major cultural assumptions and business communication styles dominant among Chinese people in China. You will be equipped with cross-cultural communication strategies and skills that will more aptly correlate your business communication behavior with that of your Chinese partners.

Contents

The training is highly interactive. You will continuously learn and practice new techniques and strategies to communicate effectively with Chinese people by engaging in discussion, participating in team exercises and simulating business communication scenarios often drawn from your own experiences in the real world. The course varies in length according to your specific needs.

Content as it relates to you in China, includes:

 
Culture and communication.
Differing cultural norms: contrasting your cultural values with Chinese cultural values.
Different styles of business communication: contrasting your style of communication with that of Chinese people.
Key strategies for successful Chinese business communication.
Language usage in Chinese business communication.
Understanding non-verbal behavioral traits in Chinese business communication and building cross-cultural communication skills.